Audrey M Cau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Villages, Florida

Replacement golf bag cover

They were not able to help me. They said the cover I needed was discontinued 10 years ago.

I bought my bag from new stock 5 years ago. So, this doesn't make sense.

She did not offer any other options. Disappointed.

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Anonymous
map-marker Fresno, California

Defective product

Bagboy representative was helpful with policy of defective product. 1 year warranty and they will replace the golf travel bag that tore in 2 places after just one use. My thoughts are if the product again tears then I will demand refund of money so that I can purchase a different golf travel bag.

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Resolved
Tom S Anp

Resolved: Missing rain cover

Updated by user Jan 17, 2024

Company fixed the issue and I have been provided with apology. input from store where I bought the golf bag

Original review Jan 02, 2024

I bought a chiller golf bag on Saturday but the rain cover is missing. Dealer told me to call you. I always have the rain cover on when my clubs are in my truck

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Preferred solution: A rain cover for my new golf bag

Anonymous
map-marker Chattanooga, Tennessee

Need code for zipper

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Never heard a word from customer service. I assume the company doesnt care enough to set up a CS department.

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User's recommendation: Absolute not.

Anonymous
map-marker Chattanooga, Tennessee

Need code for zipper

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Absolutely nothing happened. No customer service.

No contact with customer service. Its a joke with this company.

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User's recommendation: If you want any customer service, go to another company. This one does not care one bit.

Anonymous
map-marker Chattanooga, Tennessee

Need code for zipper

Customer service never answered the phone. Customer service is non-existent at Bag Boy. Its clear Bag Boy doesnt give a rip about their customers.

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User's recommendation: Not recommended

Anonymous
map-marker Brooklyn, New York

Bag torn on the piping after secon use

Bagboy did contact me an informed me that they are replacing my carry bag but it is currently out of stock

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Jad Ojr

Replacement part

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Josh was very helpful and even helped me troubleshoot my problem over the phone. Hes provided a replacement part for me a couple of years ago too!

Great customer service! Highly recommend Bag Boy!!

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User's recommendation: Always happy with the customer service, troubleshooting and recommendations— from there, parts of needed.

Anonymous
map-marker Atlanta, Georgia

Question on the BagBoy packaging.

I did not know I was calling them through your company as should have read more carefully when looking up their 800 number. I talked to a very nice woman who answered my questions completely.

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Anonymous
map-marker Marietta, Georgia

Broke zipper

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BagBoy - Broke zipper

Zipper on largest front compartment...the zipper itself has come apart the slide closures have come off..bag has never been miss treated and looks new...!

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User's recommendation: Love the bag need company to stand behind product to make crédit to purchase an other or make repair if possible

Kelly D Tah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Camdenton, Missouri

I've had two bags second one I've had problems with

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The second one the sales rep said I had a place to clip the putter on the outside. It did not have a place for my putter would not fit in the bag because of the fat handle.

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Pros:
  • Good quality
Cons:
  • No place for putter

Preferred solution: Price reduction

Marilyn R Iwj

Replacement of little magnets (6 of them )that hold top container down

Magnets fell off of container on top of push golf cart and does not stay shut.

We have 3 - three wheel collapsible push golf carts. Would like the magnets and I would glue them in.

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Pros:
  • Compact easy to open and push
Cons:
  • Magnets fell out

Preferred solution: The magnets do container stays shut

Anonymous
map-marker Mount Laurel, New Jersey

Bag boy repair

I bought a bag boy for golf. The bag boy is no longer compatible with apple products and i have an iphone???

Its a year old n it doesnt work. Im not buying another 800$ phone, not an option!

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Anonymous
map-marker Mount Laurel, New Jersey

Bag boy repair

Just boughta bag boy now i cant use it. What kinda *** id that.

I dont care about apple i didnt buy an apple. I bought a bag boy, bag boy is your product!!! I want a refund so I can but a product that complies with my phone.

Im not buying another 800$ phone for a 90$ speaker!!! Its BS!!!

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Anonymous
map-marker New Bedford, Massachusetts

Bag boy repair

They said bag boy can no longer play music or is not compatible with iphone??? No refund.

No nothing.

I had it for about a year. There was never any verbage about an iphone when i bought product

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User's recommendation: If u got an iphone. Dont buy a bag boy

Anonymous
map-marker Mount Laurel, New Jersey

Bag boy repair

Recently bought a bagboy and was told its no longer compatible with iphone??? Wtf is that???if i cant use it why d i buy it???

Should get a refund so i csn purchase a different one. Money not growing on tree s???

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User's recommendation: Dont but a bagboy

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